Most companies are data rich and information poor. In many cases, they are measuring just for measurement's sake based on the misconception if a few measures are good, more must be better. Not all measures are created equal. The challenge facing today's business leaders is to identify the activities that have the greatest impact on strategic outcomes and utilizing those measures to stimulate a culture of continuous improvement. This can only be accomplished when the measure development process, as well as the measures themselves, provide line of sight ownership for all levels of employees and ultimately improve the Strategic IQ of everyone in the company.
Although measuring activities in business is not new, technology has leveled the playing field so even the smallest companies can build a meaningful, strategically focused business dashboard. Owners and Managers are looking for ways to streamline their operation, motivate their team, and wow their customers. A business dashboard provides real-time feedback so managers can address problems before they become critical issues.
The Mentor Plus approach to business performance management provides practitioners with the skills and tools required to help clients maximize their business potential. The workshop looks at Performance Measurement from two important perspectives:
Concepts: You'll learn how to avoid the common pitfalls associated with "random acts of measurement" by following a scientific approach to measure development.
Process: You'll learn a step-by-step protocol for developing measures from an operational, customer, financial, people, and strategic focus. You learn how to transform raw data into a meaningful business dashboard and how to educate the team about the link between their activities and company outcomes.
We recognize that our program is not for everyone, but for those that it is right for, they enjoy:
- Higher realization rates
- Year round revenue streams
- Increased client retention
- Excited and motivated staff resulting in greater retention
- Plus much more.